Q: What is the proper way to store chocolate?
A: Chocolate is best stored at cool room temperatures (60-70°F), well wrapped to keep moisture out, and away from highly scented foods or aromatic products that might be absorbed by the chocolate. Chocolate is a stable product that does not require refrigeration. Ideally, it should not be refrigerated as this will change the appearance of the chocolate. Specifically, the condensation that forms when it is taken from the refrigerator will cause sugar bloom on the chocolate's surface. 

Q: Do you offer factory tours to the public?
A: No, we do not offer any factory tours to the public at this time. 

Q: Are there any additives or preservatives in Spice Rack Chocolates?
A: No, pure chocolate needs no additives or preservatives, so we do not use any. 

Q: Do your chocolate products contain nuts?
A: Our boxed chocolates are free of peanuts. We do not share our boxed chocolate processing equipment with the peanut processing equipment.  Our Chocolate Covered product line does use peanuts.    

Q: Are your chocolates made in a peanut-free environment?
A: No, while our boxed chocolates do not contain nuts. Our chocolate covered product line does, there are always peanuts present in our facility.  

Q: Are your chocolate products gluten-free?
A: Our boxed chocolates are gluten free but not our chocolate covered line.

Q: Are your dark chocolates dairy-free?
A: Yes, our boxed chocolates are dairy-free. However our chocolate covered products do contain milk.  

Q: Is an emulsifier, such as soya lecithin, an animal product?
A: The emulsifier in our products are derived from only vegetable sources. 

Q: I didn't eat the whole box when I opened my chocolates, now some of my chocolates are dull in color. Why did this happen is the chocolate still good to eat?
A: This is called " Bloom" it happens when the cocoa butter from within the chocolate that rises to the surface, it can happen if the chocolate is not stored out of light. While it is not as pretty to look at, it is completely safe and will taste the same when you eat it.  

Q: What is the shelf-life of your chocolate products?
A: The shelf life of chocolates depends on the conditions under which they are stored. The usual shelf life of our chocolates is six months but it may continue to taste delicious even longer than that.

Q: Why do your dark chocolate covered products appear powdery?
A:  At Spice Rack Chocolates, we do not believe in polishing our products with chemicals to make them shiny. We feel that polish and wax are for furniture and cars! This powdery look happens when the products are bumping together during shipment. There is nothing wrong with the chocolate.